Returns & Exchanges
At Next Level, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day hassle-free return window for all unworn items with original tags. Our streamlined process ensures that if your fit isn't perfect, we'll help you find the one that is.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print your prepaid shipping label and secure it to the outside of your original packaging.
Ship Your Items
Drop off your package at any authorized carrier location, ensuring all original garment tags and protective bags are included.
Receive Your Refund
After our quality team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing